Privacy Policy

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Hello Hungry Meals is committed to protecting the privacy and security of your personal information. 

This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through your use of our mobile application "Hello Hungry Meals" for meal orders.

1. Information We Collect:

a. Personal Information: When you use our App to place meal orders, we may collect personal information such as your name, address, phone number, and payment details.

b. Health Information: To provide tailored meal options for patients, we may collect health-related information such as dietary restrictions, allergies, and nutritional preferences. This information is used solely for the purpose of fulfilling your meal orders.

c. Device Information: We may collect information about the device you use to access our App, including the device type, operating system, unique device identifiers, IP address, and mobile network information.

2. How We Use Your Information:

a. Order Fulfillment: We use the information collected to process and fulfill your meal orders, communicate with you about your orders, and provide customer support.

b. Personalization: We may use your health information to personalize meal options and recommendations based on your dietary preferences and restrictions.

c. Improvement of Services: Your information helps us improve our services, develop new features, and enhance user experience.

d. Communication: We may use your contact information to send you updates, promotional offers, newsletters, and other relevant communications. You can opt out of receiving promotional emails at any time.

3. Information Sharing and Disclosure:

a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating the App, processing payments, delivering meals, and providing customer support.

b. Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, legal processes, or governmental requests.

4. Data Security:

a. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

b. Despite our efforts, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Choices:

a. Opt-Out: You can opt out of providing certain information or receiving promotional communications from us.

b. Access and Update: You may access and update your personal information stored in our system by logging into your account or contacting us directly.

6. Children's Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to request its deletion.

7. Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website or through other communication channels.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at yesiwant@hellohungrymeals.com.

Effective Date: This Privacy Policy is effective as of 1st January 2024.